Why Are Alexa Double-Dipping Social Media Penalties?

Friday, August 8th, 2008

graph Why Are Alexa Double Dipping Social Media Penalties?

Earlier this year Alexa shook things up a little, applying some kind of penalty or reduced modifier to websites with a traditionally higher percentage of Alexa toolbar users than average, predominately technology and webmaster focused sites who found the Alexa data useful, or who actively evangelised Alexa toolbar use as it is often a major factor in gauging traffic for advertising.
Some of the 3rd party tools offering Alexa data also provide other useful features, especially for webmasters with toolbars such as Search Status for Firefox.

Some level of rebalance was probably fair, to try to address the concerns of sites with high traffic but with a much lower frequency of Alexa toolbar users, who often felt they were at a disadvantage, especially in advertising sales.

During the last month Alexa has introduced another round of filtering or penalties, reducing or wiping out the effect of traffic from Social Media and Social News sites such as Digg and Stumbleupon, but potentially other sites such as Twitter or popular feed readers.
I haven’t done enough granular research to come up with a final list of likely candidates.

This is something potentially valuable to advertisers, as huge traffic spikes are possible from the largest social sites that can lead to an imbalance in their trend data, especially for the most recent 3 month period that appears in their toolbar by default.

I actually welcome this change, although I would much prefer to have both sets of data available, thus allowing Alexa to also provide a 3rd, possibly unique measure of the most “socially influenced” sites.

Unfortunately they seem to have made an error in their calculations, reported by both Performancing and more recently Daily Blog Tips (lots of head to head comparrisons), which is interesting to explore in more detail.

Double Dipping Penalties

If there was a 75% penalty for webmasters, or their toolbar multiplication factor was 75% less you currently have something like this:-

Traffic=((Toolbar*10)/4)-SM

Say there were 60 visitors to a site using the toolbar (maybe from 500 -1000 total visitors), and 100 visitors were from social media (10-20%)

((60*10)/4)-100 = 50 visitors being counted

Note: It would only take 25% of traffic to come from social media for the resulting traffic to equal to zero

What it should be is something more like:-

Traffic=((Toolbar*10)-SM)/3

/3 rather than 4 because webmasters might more frequent social media users as well, though penetration of both toolbars might be even higher.

((60 *10)-100)/4 = 125 visitors being counted

These are only examples of how the math might work and are not real world figures – I am sure Alexa are using much more complex calculations, but I am equally sure they are making some serious mistakes that can make a site receiving 500+ unique visitors per day appear to have way less than 100, or a site receiving 10,000 appear to have the equivalent of 1000 visitors or less.
This is something that affects all sites, but disproportionately affects sites (technology and webmaster) with a higher percentage of Alexa toolbar users, that had them rebalanced earlier this year.

Here are some examples of popular webmaster related sites that this double-dipping penalty have had a drastic effect on

Shoemoney.com currently with a 1 week average of over 174K
Doshdosh.com currently with a 1 week average of over 200K
ReadWriteWeb for 5th August one day stats was an Alexa rating of 90,000
Search Engine Land for 5th August one day stats was 83,000 with a one week average of 86K

The double-dipping penalty also hasn’t left the social sites themselves unscathed, with Digg and Reddit for some strange reason showing noticable declines, but Mixx continuing to gain. Maybe internal referrals from subdomains offer a benefit.

Then there is Tech industry favorite Techmeme, which is quite capable of sending 1000s of visitors to other sites on a daily basis, real referral traffic, but for some reason has a weekly average of 137,000 itself.

Daniel on DBT went into a lot more examples as mentioned earlier, including comparing traffic where he knows the real stats.

It is hard to tell how this might have affected larger sites, as relative traffic levels might be looked on as seasonal averages, and a drop from 2K Alexa to 4K Alexa might be just par for the course.

So far there is no official mention of any changes on the Alexa blog.

Whether my equation is correct doesn’t actually matter, it is clear that many sites (but not all) within the technology and webmaster niches were hit.
The most infuriating part isn’t the penalties and calculation mistakes themselves, however they are done, but how Alexa, owned by Amazon, could make such as huge and obvious mistake.

Could this be deliberate, and if so why?

Mixxed Messages

Thursday, February 7th, 2008

mixx logo Mixxed Messages

Just released yesterday, Mixx has stepped up its growing social news site, now adding the ability to message other users within the site. Chris McGill spoke about these features being on the Mixx roadmap in our earlier interview with him. From the Mixx blog:

Mixx Mail Phase 1: Now you can send and receive messages to and from anyone in the community without ever leaving the Mixx. Mixx Mail offers some very handy little features, including:

* The icons of all Mixx friends in your address book—especially useful if you’re like us and remember faces/avatars better than names.
* Send a message to a Mixxer directly from that user’s profile page.
* Block overeager wanna-be groupies. That’s right—not only can you slam the door on their friendship pleas, but now you can block them from sending messages, not that you’d be so cruel. Right? Well ok then, just don’t block us.
* Opt to have a daily digest sent to your regular email and we’ll let you know how many messages you have waiting.

The recognizability that an avatar brings is taken into account here, as shown below:

mixx messaging Mixxed Messages

There is also a new release on group message boards, a handy addition that Mixxingbowl, the unofficial Mixx forum, doesn’t entirely address.

These are welcome features and should certainly improve usability on the site.

Traffic is Still Mixx’s Weak Point

When you compare Mixx with a Niche Pligg-based site like Sphinn, the result is disappointing: even with a large spike in November/December, its visitor numbers have barely risen. Let’s look back at our own home-brew of those events, Google Trends like style:

mixx traffic Mixxed Messages

To put things into perspective we can’t show you the graph between Digg and Mixx as Mixx visitor numbers are so tiny it’s barely more the a straight line. So instead let’s compare it to a large Social Media Blog like Dosh Dosh
mixx visitor traffic Mixxed Messages
Keep in mind that Compete.com numbers are to be taken with a pinch of salt but they are a good guide to trends and Mixx seems to be stuck in the mud.

On the flip side, social media is not just about numbers but reaching the right numbers. Mixx is developing its own diverse crowd, many of whom are active Stumblers and Diggers, making it a great spot to promote material that is ultimately aimed at these audiences.

Mixx as a site is technologically ahead of the game, its owners are well known and are in touch with their user base and their accountants. The question remains: is a business model based on poaching users a successful one? Can Mixx gain the traction needed to get out of the mud and when is there API coming?

This social media public service announcement has been a joint effort between the illustrious Brian “stop making me write long posts” Wallace and Tim “You got to write long posts” Nash. Thanks for stopping by, good citizen.

7 Ways to Own Social Media Before it Owns You

Tuesday, November 13th, 2007

work life balance 7 Ways to Own Social Media Before it Owns You

Last night, before sitting down to power through some serious social media activity, it really hit me.

I told myself that I need to blog something because my Alexa rank was slipping.

Alexa Rank?? What??? Am I insane???

When I started looking at my latest blogging performance, I noticed that my posts have been much shorter lately on social media. Much less than when I would primarily write about blogging tips and starting a blog.

Then, I started to look at some of my daily social media activities:

  • Reading RSS feeds of my favorite blogs (I hate RSS, even full feed – but they are a necessary evil. Still, I try to actually read blogs that I like)
  • Finding interesting content
  • Submitting interesting content
  • Checking stats
  • Friending people on MyBlogLog
  • Responding to my own comments
  • IM conversations with people all over the globe (read: no sleep if I wanted to talk to all of them all the time)
  • Write a few posts (some start to finish, some partial thoughts) and coming up with post ideas
  • Prepare for blog interviews
  • Submit stories to several social networks
  • Save bookmarks on del.icio.us
  • Stumble some sites
  • Sphinn some stories
  • Comment on other blogs
  • Perpetuate poke, superpoke, vampire, and slayer wars on Facebook
  • Ask others for Sphinn votes. (No, scratch that) icon smile 7 Ways to Own Social Media Before it Owns You
  • Twittering, since everyone wants to know up to the minute details about my cat? Newsflash: I don’t have a cat.

Wow, all these activities are really fragmenting. Not super time consuming, as you can multitask, but fragmenting. Like 20 tabs up in Firefox and other apps all over the place fragmenting.

Can we really multitask as well as we think? Kathy Sierra, one of my favorite bloggers ever, would argue that we cannot multitask effectively. (By the way Kathy, if you read this – please, please return to blogging. The world needs you).

So, does this mean that I’m out of the social media space? No way! In fact, expect to see much more from me social media wise very soon icon wink 7 Ways to Own Social Media Before it Owns You

What’s the plan then, you ask? Easy. Instead of suffering from social media overload, look at a few other disciplines and tips for help:

1 – Focus. Getting hit from different IM’s, especially from offline ones when first signing in can really send you off in different directions. Actually turn off IM once in a while. I’ve tried this off and on over the last week or so, and some people were actually concerned icon smile 7 Ways to Own Social Media Before it Owns You

2 – Sleep. Whenever I get tired, but always wake up at the same time (for me, this is 6am). I first saw this on Evan Williams’ blog but it’s originally from Steve Pavlina

3 – Balance. Whether you have a physical / sports, religious / spiritual, art, or whatever outlet – use it. I’m personally a very religious person, and am glad that I am.

4 – Stop talking about social media to people that don’t care about it. Try not to talk everyone’s ear off about social media that isn’t in the space. My apologies to all family and friends that still don’t know what I do, but see that I’m clearly excited about it icon smile 7 Ways to Own Social Media Before it Owns You You know that guy that walks around with the hands free that looks like he’s talking to himself? Annoying, right? Don’t be him.

5 – Family time. Whether you’re an 18 year old social media pro or someone with a wife and kids, your family likes you. Walk away from the computer for a few minutes. You might notice that your kids have grown since you last looked at them icon smile 7 Ways to Own Social Media Before it Owns You

6 – Cross pollinate your brain. Find something opposite of social media to do for a while to let the social media parts of your brain recharge. You’re an SEO? Go do SEO (non-social media) work for your clients. You’re a zookeeper? Well, feed those seals already. They can’t live on Diggs alone! icon smile 7 Ways to Own Social Media Before it Owns You Learn some new skills or enhance ones that you already have.

7 – Unplug. Do something that’s not in front of the computer (since you’ll be tempted to Stumble it if it is something good). Read a book, watch a movie, do some knitting, cook, eat, play a game, jump out of a plane – whatever. A friend of mine even went so far as to go into an underwater cage where folks from above throw food down so that Great White Sharks try to get into your cage. He says it’s a rush, but I think I’ll read a book. icon smile 7 Ways to Own Social Media Before it Owns You

It’s fine to engage in social media snacking. Just don’t lose sight that life is the main course.

pixel 7 Ways to Own Social Media Before it Owns You

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