I guess I should start out by saying I was never really a Twitter addict; I was never one of those individuals that had to tweet every little thing or just take a peek at the Twitter stream every five minutes (though for a short time there my girlfriend might beg to differ). I was and continue to be fascinated by Twitter, but I’ve noticed that in the last several months that fascination is waning.
It has slowly begun to dawn on me that many of the folks I have, for some reason or other chosen to follow, are really just spewing useless crap that a) I care nothing about whatsoever, or b) has no bearing on my life or interests, or c) simply don’t understand because I really have no context. This has slowly led to an increased disinterest in even checking in on Twitter, and it’s got me to thinking about why I even use Twitter in the first place.
Twitter seems like the Michael Jackson of social media sometimes. Everyone likes it, but secretly harbors some doubts about its inherent goodness. It’s the thing that everyone in the know does, but no one seems to know why really.
Perhaps I’ve missed the boat, or I’m simply not smart enough to get it, but it seems that Twitter has become clogged with an incessant stream of marketing blurbs, product plugs, and self-serving conversations between a constantly shifting set of people one could call the ‘twitterati’. The alleged ‘in crowd’ of Twitter, the super-users, those that sit slightly above us mere mortals who can inspire interest in a random subject or product with just a few timely words. Social media noise. If Twitter were email, we’d call it spam.
But I’ve been asking myself lately: Why? Why are we listening to these people? Why do we care what they say, seemingly hanging on every word? Do they have their fingers so unerringly on the pulse of technology that they have elevated themselves to the status of today’s oracles? I don’t know, I really don’t.
I’m not mentioning any names here, and I’m not going to paste any tweets I feel might be relevant to my little rant, mainly because I have nothing personal against the individuals I have in mind, and hell, I even enjoy some of their social media antics at times, but I seem to have come to a point in my life that surely we must all come to in our increasingly digital culture: that is, how much of this massive fire hose of information is actual useful, or even truly interesting and beneficial to my life?
Alright, I will point to one example that perfectly demonstrates my point. Apparently, singer/songwriter(and I use that term loosely) John Mayer recently caused a stir by saying Twitter was dead.
OMG! NO!
Yes, it’s true. But my immediate question, regardless of my opinion of his ‘work’, is why should we care what he thinks? And does it bother anybody else that he went on to throw his hat into the ring for a different social media platform, Tumblr? Kanye West also just decided to join Twitter after disparaging it in one of his many useless . Again, who cares?
I don’t. And I don’t care about your new widget, or your new fool-proof method of making widgets which will subsequently make me rich beyond my wildest dreams, or how I can attract thousands of followers to my blog in 48 hours using your simple eight step method. Maybe I’ve just made some bad decisions on who to follow…
How did I come to follow some of these people anyway? Was it because I read somewhere that I should be following them? Were they supposed to be ‘gurus’? I’ll permanently pull the plug on my internet connection the day John Mayer becomes a guru of anything, much less social media. I’ve tried to the follow the pack in the past, but it’s usually left me stumbling along side the road racing to catch up, wondering where I went wrong. I guess this time, as the dust settles about me, I’m wondering why I’m running in the first place.
This post was written by Rob Reed. He is the founder of MomentFeed, a location-based marketing, strategy, and technology firm.
Location technologies are transforming how we experience, navigate, and ultimately better our world. From the global to the local, here are #10Ways geolocation is a positive force for good.
Social media has changed the world. It has revolutionized communications on a global scale, and the transformation continues with every status update, blog post, and video stream. The global citizenry has become a global network.
Since becoming widely adopted just a couple years ago, social media has supercharged social action, cause marketing, and social entrepreneurship. Indeed, the true value hasn’t been the technology itself but how we’ve used it. Today, a second wave of innovation is defining a new era and setting the stage for change over the coming decade.
Mobile technologies will extend the global online network to anyone with a mobile device while enabling countless local networks to form in the real world. We’ve decentralized media production and distribution. We’re doing the same for energy. And we’ll continue this trend for social networking, social action, and commerce.
The combined forces of smartphones, mobile broadband, and location-aware applications will connect us in more meaningful ways to the people, organizations, events, information, and companies that matter most to us—namely, those within a physical proximity of where we live and where we are. Can location-based services (LBS) change the world? Here are #10Ways:
1. Checking in for Good: If Gowalla and Foursquare have taught us anything, it’s that people respond to simple incentives. By offering badges, mayorships, and other intangible rewards, millions of people are checking in to the places they go. Apps like Whrrl take this a step further and enable like-minded “societies” to form on a local basis. The next step is for these apps to add greater purpose by encouraging more meaningful checkins and offering corresponding badges and stamps, thus mapping the cause universe. Or for a dedicated app to be developed that rewards conscious consumption, social responsibility, and civic engagement. Yes, the CauseWorld app features a cause element, but it’s not about cause-worthy places.
2. Eating Locally: Sustainability demands that we source our food as close to its point of production as possible. Many so-called locavores subscribe to the 100-mile diet, which requires that one “eat nothing—or almost nothing—but sustenance drawn from within 100 miles of their home.” Given the difficulty of accessing and verifying this information in order to live by this standard, there’s a geo-powered Locavore app. It gives you info on in-season foods, those coming in-season, farmer’s markets, and links to recipes. This rather simple app is clearly just the start. In time, location-aware apps will guide us not only to the grocery store or farmer’s market but through them. All the while identifying foods based on our particular diet or sensibility.
3. Political Organizing: In the next presidential election, politics will not only be local but location-enabled. We saw the power of social media in Obama’s 2008 landslide victory. In 2012, location-based apps and technologies will play a central role in how campaigns are organized, managed, and ultimately won. Much of this will be visible through mobile apps and location-aware browsers. Activists and volunteers will be more empowered. Voters will be more engaged in the moment, right down to casting their votes. Behind the scenes, though, we’ll see massive new sets of data available to campaigns for targeting, empowerment, and optimization. The party, candidate, and/or cause that has the best handle on geolocation will have a measurable advantage. (The Elections app will soon be updated for 2010.)
4. Finding Green Businesses: The web has effectively replaced the paper Yellow Pages as a way to find local businesses and services. However, this “stationary web” experience is quickly being supplanted by the mobile web and mobile applications, which give us access to this information when we most need it. The Yelp and Around Me apps are popular ways to find restaurants, coffee shops, or hotels wherever you are, but what about green-rated businesses? Greenopia has transformed its printed, local guides into a dynamic, nationwide mobile application that lets you find local, green-rated businesses in any category. No more paper and a much better experience. The Green Map app is another that facilitates discovery and connects us to local green environments.
5. Traveling More Efficiently: We’ve had access to GPS navigation systems and static traffic information for some time, but only now are we seeing the full potential of these technologies. With access to more detailed traffic information that is specific to your route and updated in real time, we can minimize congestion and maximize traffic flow (as much as physically possible). The new turn-by-turn MapQuest 4 Mobile app is a good start, as you can get traffic alerts specific to the route you program. However, user-generated information from apps like Trapster and Waze can crowdsource more specific details, such as whether to avoid an intersection due to a toxic chemical spill. Or, if you want to avoid automobiles altogether, Google Maps makes it easy to use public transportation and take a bike.
6. Scanning for Ethical Products: With online shopping, we’ve become accustomed to reading reviews and making comparisons before we buy. This can now be done in the physical world through games like MyTown and services like Stikybits. By scanning a product barcode using a smartphone camera, you can unlock a treasure of additional information (not to mention deals) that can help with your purchase. This might include where it was produced, how far it traveled, the reputation of the manufacturer, chemical contents, carbon footprint, or the full lifecycle analysis. Location-aware applications can also transform commerce itself by giving us better access to local inventories and locally-produced goods. Whether it’s fruits and vegetables or books and electronics, if something can be found within blocks of your current location, it makes no sense to ship it from afar.
7. Networking Neighborhoods: One of the hottest categories in geolocation is neighborhood networking. The vision for many of these apps is to strengthen the very fabric of our communities. With DeHood, you can keep track of what’s happening in your neighborhood, share your favorite places, and grease the wheels for actually meeting people. After all, if you’ve made contact through the app, it’s a lot easier to say “Hello” in the real world. Blasterous is another that lets you share information locally, whereas BlockChalk does this on an anonymous basis. Finally, NeighborGoods uses your street address to facilitate one-to-one borrowing and trading of useful stuff. In the end, making connections with your neighbors can lead to safer, more productive, and more sustainable communities.
8. Tracking Environmental Disasters: The size and scope of environmental disasters appears to be growing. In 2008, we had the Tennessee coal ash spill, which was billed as “the largest environmental disaster of its kind in the United States.” And that was before we realized it was three times bigger than originally estimated. More recently, the BP oil spill set daily records for “largest environmental disaster in the U.S. ever.” In each case, geolocation technologies can be used by engaged citizens to monitor and track the effects. They can be used by response teams to coordinate containment and cleanup efforts. Ultimately, these technologies can be used to accurately measure the size and impact of a disaster in order to better understand its damages and costs.
9. Viewing the World Through an Eco Lens: Augmented reality (AR) follows geolocation as one of the hot trends in mobile technology. It enables you to view the world through a smartphone camera (or similar device) and see layers of geo-specific content or information. One of the most popular apps is Layar, an augmented reality browser/platform that lets you choose specific data layers or experiences. The potential for green- and cause-related content is tremendous. You might view green-rated businesses, LEED-certified buildings, or virtual GHG emissions as they enter the atmosphere. Combined with smart meter technology, you could see the most efficient and inefficient homes around you in real time. And for the cynics among us, you could view our mountains, forests, rivers, and oceans as they once were…before the effects of climate change and so many environmental disasters.
10. Capturing the Moment: Better access to information about what’s happening around us—right now—can dramatically improve quality of life. This sense of “geospatial awareness” is possible through today’s smartphones, whereby a piece of content or information—a moment—is captured and preserved based on the unique time and place in which it occurred. It is essentially to document spacetime. Protests, natural disasters, sporting events, parties, political crises…real-time information about anything happening anywhere at any time, as well as the history of what happened. This will take several years and a number of different applications to realize. In the end, though, it will revolutionize how we access and consume content. It will complete the democratization and decentralization of news and information…based on time and location.
Cautionary note: Privacy is the single biggest issue in the LBS industry. It’s important to understand what information you are sharing with regard to your location and with whom.
Author’s note: We’ll be hosting geolocation events for Social Media Week in Los Angeles this September. This is the third in Max Gladwell’s #10Ways series of distributed blog posts. It was published simultaneously on as many as 300 blogs.
Years before I started my own firm, I clearly remember a great question designed to trip me up at a job interview:
“So Brian…how many hours of experience do you have on Visio?”
After a chuckle, I regained composure and replied:
“About 4-5 years. Do you catch a lot of people on that one?”
“Yes, I do,” he said with a smirk.
Which brings us to the point of expertise. Lots of people throw around needlessly unqualified labels about how so and so is a guru, maven, or expert. Question is, how do you know someone truly is an expert? Especially in social media – a field so near and dear to our hearts?
The answer? Experience.
I’ve recently read (and re-read several times – ask my wife, she can attest a book called Outliers: The Story of Success by Malcolm Gladwell. You have probably heard of another one of his works – The Tipping Point – but this is also a must read.
Mr. Gladwell does a wonderful job of challenging the conventional way of thought on the coveted “self-made man,” rags to riches stories, and innate geniuses (they get help along the way too, read the book for more on this point). Without giving away all there is in the book, he talks about how people don’t come from nothing to success. Even if they are geniuses. Rather, it comes from opportunity and experience.
So, How Much Experience is Enough?
This may sound weird to you, but if you look across all sorts of fields of knowledge, they all converge around a single number. 10,000 hours.
Here’s the kicker. Social media is such a new field, that people could not have been expert practitioners until recently.
Let’s say you started 3 years ago and consistently work your butt off to the tune of 70 hours per week:
70 x 50 (give yourself some vacation and sick time) = 3,500 hours
3,500 hours per year x 3 years = 10,500 hours
Got that? Testimonials from customers aren’t enough. News mentions. Interviews. Even past performance on a client – you could have just got lucky. The true measure of expertise is this 10,000 hours rule.
Conclusion, and a Bit More
And here is what I have to add to Malcolm Gladwell’s argument – it isn’t just the 10,000 hour rule, but rather how quickly you got to the 10,000 hours. Total immersion, i.e. getting 10,000 hours as quickly as possible is an even greater predictor of success. Keeping in mind that social media is such a new field, many so-called “experts” are eliminated right from the start.
If you’re a business that’s just starting out then chances are you’re not going to have a particularly large budget for your marketing and public relations efforts. A dedicated PR team and advertising campaigns for TV, radio and print are more than likely going to be outside of your reach.
Thanks to the wonders of Web 2.0, though, a small budget is no longer a barrier to promoting your business worldwide, if you know how to harness the power of online marketing and social media.
There are a number of benefits to using an online marketing campaign, and chief among these is lower costs – for starters, it’ll cost you absolutely nothing to set up an account with Facebook/Twitter/MySpace/Bebo and start communicating directly with consumers.
For Pay-Per-Click (PPC) advertising campaigns you can set a nominal budget each month, say $10, and then review the results at the end of each month and dedicate more or less money to different search engines and keywords, depending on which ones are bringing you the best click-through rates.
Furthermore, with social media you can get directly to your target market. With a traditional advertising campaign you’re basically throwing your money and message into the air in the hope that it will land on the heads of a few interested parties. With social media, though, you can narrow your efforts down to the specific group of people who are interested in your product and then speak directly to them, one-on-one, which humanises your brand, engenders a sense of trust and community between the brand and the consumers, and provides you with direct feedback from the people who know best – your customers.
A common misconception is that a social media marketing campaign is only going to reach a narrow demographic of tech-savvy Gen X and Gen Y web geeks – yet nothing could be further from the truth. Anecdotal evidence suggests that the number of web users aged 40 and above who use social media is growing constantly, and research backs this up – a 2009 survey by Insidefacebook.com shows that 22% of registered users of Facebook were aged between 35 and 65, with the fastest growing demographic being women over 55.
It’s important, though, to make sure you’re targeting the right social media, especially when it comes to international campaigns. If you’re interested in reaching consumers in Japan, for instance, then it’s no good concentrating your efforts on Facebook because 80% of Japanese social media users are signed up with Mixi.jp, just as Xanga rules the roost in Hong Kong and Orkut in Brazil.
‘Crowdsourcing’ is another great development of Web 2.0 that can be used to commercial advantage. The concept basically does what it says on the tin – for those not in the know, it means to put out an open call to the lumpen mass of internet users to come together and assist with the completion of a project; think of Wikipedia as an archetypal crowdsourcing project. Crowdsourcing can be an extremely effective way to achieve a business goal or to increase your brand awareness – not to mention being cheap – and it’s a great way to get consumers directly involved with your brand.
For instance, the Edinburgh Festival Fringe – the world’s largest open-access arts festival – recently ran a crowdsourcing project via Twitter to design their 2010 programme cover. Fans were encouraged to tweet their suggestions for illustrations to adorn the cover and selected suggestions were then drawn by a professional illustrator, whose work was streamed live online. The project was a great success in terms of both building hype about the 2010 Fringe and for strengthening the sense of community and crowd participation that is an essential ingredient of the Fringe’s success.
Lost in Translation?
In another example, Facebook crowdsourced the translation of their localized sites – over 300,000 users helped to translate content into 70 languages using the Facebook translation applications. However, crowdsourcing for technical work such as translation can have its pitfalls – by relying on anonymous internet users to provide and compile data, there is no quality assurance, and languages are particularly tricky beasts; they change constantly, evolving and morphing between regions and dialects, and the potential for error is great.
Getting the amorphous masses to translate your content for a web page or campaign may seem like a cheap and easy way to step over the language-hurdle, but how will you know precisely what your translated text is really saying? You don’t want to end up like Pepsi, whose Taiwanese translation of ‘Come alive with the Pepsi Generation’ came back as ‘Pepsi will bring your ancestors back from the dead’, or chicken entrepreneur Frank Purdue, whose slogan ‘It takes a tough man to make a tender chicken’ turned up on Mexican billboards in translated into Spanish as ‘It takes a tough man to make a chicken aroused.’ Probably best to get a professional translator to either do your translation work from the start, or look over it before it goes out to the world, then.
For the savvy entrepreneur, the online realm has a wealth of ways to get your brand out there and to start connecting with the punters for minimal expense, and when used in combination with more traditional public relations strategies – such as press releases targeted at media sources – your company will be impossible to stop.
The Olympic television viewing activity, recorded by Nielsen, finds people are online while global events are broadcasted. Marketers may find it lucrative to engage their user base on social media networks during event broadcasts. I engaged communities prior and during the Super Bowl with a client microsite and had fantastic results.
You could see Neal interview some of the brightest minds on cyberspace including thought-leaders in social media marketing and search engine optimization on nealrodriguez.com where he offers his own social media and blog training program.
I am one of the few people who didn’t throw a huge fit when the new version of Stumbleupon left beta. I admired the simplicity of the new interface and, as with most new things, decided to give the overhaul a fair shot before voicing my concerns about its limitations. In many respects, it’s much changed from the Stumbleupon the community had grown to love.
The developers at Stumbleupon attempted to make the site more social, adding in a bit of Facebook, a bit of Twitter, and some minor changes to the navigation options of your home page. The most important of these new navigation options, the Discover tab, takes users to a page with even more tabbed options: Recent Activity, Top Rated, Shares and Topics.
Now, if you’re anything like me, you don’t nearly have enough time to keep up with all of your subscriptions’ discoveries and stumbles. These options, taking you to popular websites as rated by the community, seemed the answer. Users without the benefit of extra time could now discover the most popular content as selected by their subscriptions, bypassing the time-consuming default Stumble! button and getting straight to the highest rated content. While this may have been a great idea, providing Stumbleupon users with a dynamic and unique page of popular content (it is based on your subscriptions, right?), it really just exposed the fallacies inherent to Stumbleupon. Take a look at your Top Rated tab and maybe you’ll understand where it is I’m going with all of this.
Here are some of the links I’m greeted with when hitting the aforementioned tab:
All of those pages equate to what we call blogspam. Unfamiliar with the term and what it applies to? Allow me to explain.
Image Attribution
This is a very simple lesson in content creation that we all should understand and start adhering to if we wish to rid the Internet of stolen content and, well, stolen content.
Every image on every site should have attributions for their photos. If a stumble is primarily text and utilizes one image that simply relates to the post, that is fine (though it should technically still have a credit unless the blog owner bought it on istockphoto — or a similar site — or there’s no doubt they own it by some other means).
Here’s what every image should have otherwise (image source links are usually found beneath the image but sometimes a single link will be found in a post’s introduction paragraph):
Now, if you actually took the time to visit the links I listed above, you may have noticed the insane amount of traffic each one of the uncredited posts have accumulated. Thanks to Stumbleupon’s update, these numbers are made available to anyone with the desire to do some investigating. The cumulative traffic count for the four URLs is just about 600,000 pageviews. Not too shabby for blog / site owners who create none of their own content and fail to credit other people’s content every time they steal it. I don’t know about you, but I preferred the days when I was ignorant to the amount of traffic these undeserved thumbs generated for these bogus, lazily updated sites.
So, if you’re a site owner, credit your content. And, if like most of us, you’re simply a Stumbleupon user, try to demand more from the sites populating your precious community. Without policing, it’ll just get worse.
Internet radio has been around for some time now–at least since the mid nineties actually (earlier, if you count it’s infancy)–and it has most certainly evolved from those early days of streaming into the smooth and ubiquitous service that we take for granted today. Odds are you have used, or use, streaming audio and/or video and haven’t really given it a second thought. That’s good, and once again we have social media to thank for changing the nature of the game even here. Enter social music. Internet radio with a healthy social networking aspect thrown in. A great way to listen to a giant, 64 oz. variety gulp of music and share it with your friends, and family, or the world. All this and no commercials to boot, what more can you ask for?
Lack of choice never seems to be an issue with the internet and this is no exception if you’re looking to get your music fix online. We’re going to talk about an exemplar in the field and try to give you a rundown of the features, functions, and what there is to like or dislike about them. So, without further delay, let’s take a close look at Last.fm, one of the more popular social music sites out there and quite possibly the only social music source you’ll ever need.
I love Last.fm! However, one of the primary complaints about the site’s homepage is it’s busyness. This may be my only issue with the site, but wow, there’s is definitely an excess of information to digest here. Sure, this may be because there’s so much available music to listen to—which is in no way a bad thing—but there’s a screaming background that users are force-fed as well. You can’t miss it, trust me; it’s a vert for one of those reality cooking shows. It gets on my nerves. Perhaps I’m just sensitive and my distaste for reality shows is getting in the way. Who knows?
Social music sites like Last.fm allow you listen to ‘radio stations’ based on your favorite artists. Search for an artist, song, or album and Last.fm will create a station for you which will only feature music by, or similar, to the artist you were interested in. It’s a great way to expand your music vocabulary by finding music that matches your listening preferences. If you hear something you really love, you can favorite it and it will automatically be sent to your own personal music library; one which you can return to again and again. Tagging is also supported, which is helpful for locating a particular type of sound or music. Tagging also sends items to your library.
Last.fm seems to have quite an extensive music catalog and bio’s are available for many of the artists. I found the bio sections on a few of my favorite bands to be chock-full of information. There’s plenty more information to be had as well, on practically any artist you can think of. Last.fm sports a similar artists list which, as you can surmise, provides you with a list of artists that are in some way similar to whatever artist you were checking out to begin with; another way, aside from just sitting back and listening, to find music you’re sure to like.
You can even create playlists of your favorite songs (assuming the tracks are available in full length of course, and not every track is). While playing around—bad pun intended—I created a very short playlist of songs from a handful of my favorite artists, all of which I’ve saved in my library. I can go back and fire up my playlist anytime I’m not in the mood for the more wide-ranging music selection of a standard artist station.
Now let’s talk about the social aspect of Last.fm. Create a station and you can share it with your friends by emailing directly to their inboxes, post it directly to Facebook or Twitter, bookmark it on Delicious, or you can Digg it. Can you dig it? (Zing!) You can easily tell all your friends about the great band you just discovered, and in turn they might be able to direct you to another that Last.fm just might have missed. There are also groups you can join where you can interact with other users who share your music tastes by joining in on discussions and checking out the group lists. This is, in particular, yet another way to find even more music you’ll love by tapping into the crowd. I love Guster and there’s an active discussion going on in the group right now that asks, ‘If you like Guster, you’ll like…‘. It’s word of mouth times a gabillion.
Another particularly nice feature, and one that’s incredibly easy to use on Last.fm, is the option to purchase very nearly any track you hear. This process is so easy it hurts. Hear a song you like, click the Buy Track dropdown and then choose where to buy the track from: Amazon MP3, 7Digital, or iTunes. Prices are around the 99 cent mark, which is about what we’ve come to expect from other music sources.
That pretty much covers the basics. But, fair warning, Last.fm can be addicting–the more you use it, the better able it is to recommend music to you. Couple this with the fact that you can take your music tastes with you anywhere you can access the internets and you might just grow a third ear for music (I kill me, I really do).
Ncomment is back with his second installment of his WAR series. Reddit has invaded the world of Digg and sent Diggers into hiding to plan a revolution against the alien and robotic army of Reddit invaders. With division of Diggers at an all time high, the Reddit army was able to invade the Digg city and bring it to its knees in a single day.
Ncomment has been able to perfectly capture the political and social issues surrounding social media in his comics since the time they were first introduced. Somehow, he’s hit the nail on the head each time. If you look carefully at his comics, some things are subtle and others not-so-much. Not only does he capture social media issues, he also includes avatars and logos of well-known publications and social media users.
From TechCrunch Candy Bars, BuzzEdition Beer, The Drill Down Bilboards, Nowsourcing street signage, and The Huffington Post Copy Center, Ncomment has been spot-on. WAR part 2 is packed with social media references and well known sites. Mixx.com has become a refugee camp where Lt. General Panda has begun work on his ultimate weapon (powered by bacon) while the Social Blend news van is parked out front. We even get a look at the Holy Grail itself — the Digg algorithm.
So how does he do it? Ncomment applies one of the best known rules of the Internet, #32, “Lurk Moar.” And boy does he lurk. Only by doing so has he been able to capture the essence of social media so perfectly — its users. He engages them, gets to know them and then folds them perfectly into his comics. He even takes a stab at Ashton Kutcher and his Twitpics. No one is safe.
WAR Part 2 hit the Digg Front Page and was met by rave reviews of Diggers and Redditors alike.
“Best thing I have seen on Digg all week! LMAO!” says Digger Sexualwasabi.
“I saw this headline and I honestly thought, ‘please God let this be ncomment’ – very well done!” says Jaybol.
WAR Part 2 has been eagerly awaited by social media enthusiasts, more so than the New Moon movie by teenage girls. Ncomment delivers, and we can’t wait for Part 3.
In my last post here on CT, I spoke of not being afraid to jump right into the social media pool and start paddling, not worrying about whether you really knew what was going on or what’s what. So I thought I’d continue that trend and talk (briefly) about that beacon of social media possibilities, lighting the way for all others, that pinnacle of Web 2.0 achievement, the place to be on the Net, because if you’re not–and we’re just being honest here, right?–you’re a nobody, a boob, and a general failure as a 21st century human being. Alright, a bit too far with that last one.
I’m talking about Twitter, my friends, and while I may have put the shine on a bit too thick just now, one might be remiss in underestimating the value and power of Twitter. Now I’m not going to tell you what Twitter is; everybody probably has at least a general idea of it, except perhaps David Letterman.
This isn’t a guide by the way, I figure that’s been done already, and more skillfully than I could probably manage. Also I realize that many of our readers will be familiar with all this, but maybe, just maybe, some of you don’t know. Maybe some of you are like Dave there, afraid of Twitter or anything social media-like. Let us not forget the beginner’s mind; it never hurts to review the basics right?
One of the complaints I’ve encountered when people talk about trying Twitter, or not as the case may be, is that they simply don’t know what to say. Or having said something, they fear they will look the fool for throwing it out there into the great Twittersphere. I understand; know that you are not alone friends, Twitter can be a little intimidating for some, and there is a non-trivial learning curve. I know after creating my Twitter account that I felt a bit overwhelmed and not a little confused by it all. Pile on top of that the fact that it’s kind of hard to follow conversations that you encounter with people you follow because they’re talking to someone else(this is less of a problem now, especially given the plethora of high quality Twitter clients available).
I introduced a close friend of mine to Twitter a while back, and noticed she wasn’t really tweeting much—OK, not at all really aside from her introductory, ‘Hey world!’—and since we communicate regularly through other means, like the primitive phone, I asked her why that was. She told me she wanted to tweet, but every time she brought up the update box, she just froze. She couldn’t think of anything important enough to say, and didn’t think anyone would be interested in what she was doing every minute of the day.
Behold, two common misconceptions regarding Twitter! You don’t have tweet about everything you do, and if you did, you would be right that no one would want to know what you’re doing every minute, and you would end up alone and followerless. But, if some of your friends were following you they might want to know that you are, (a) under the weather, (b) dying, or (c) just having a crappy day in general. Your tweets don’t have to be earth shattering revelations, or hot breaking news, unless perhaps you are @MSNBC (in that case carry on). You don’t have to sit and wait for the muse to hit you on top of the head with profound and pithy attestations (I looked at my word-a-day calendar this morning). Think of Twitter as a community of potential friends. I mean they don’t call it social networking for nothing right? Instead of worrying about being important or popular, why not share a link to a site or video you thought was interesting; if you thought it was interesting, somebody else just might as well. See an article that made you so angry you wanted to scream? Link it in a tweet, make others aware of it.
Keep in mind that we’ve been coming at Twitter from a more or less personal angle. More and more businesses are hopping on the social media wagon; maybe your company already has. It would behoove anyone in today’s market to familiarize themselves—at least somewhat—with the flexibility and power of Twitter, and other social media outlets. Earlier this year, Business Week put together a special report which speaks directly to executives on the wonders and possibilities of social media for their companies and/or brands.
And it’s not just larger corporations that are slowly realizing the benefits of social media involvement; small businesses are picking up on the vibes and possibilities well. Again from Business Week, this article discusses some advantages for business owners and tips on how to get started, and why. And if you check out that article you might notice the advice uncannily echoes a running theme in this post, and my last one: Don’t worry about the small stuff, jump on in and get wet.
Here are links to a couple of guides for Twitter. There are a gabillion of them on the Net, but these were most helpful to me. Good luck!
Jamie slogs through cyberspace in his free time, learning whatever he can, writes short stories, and tends his own blog www.residuetiger.com. You can follow him on Twitter as well: @residuetiger.
We’ve all seen it. What once worked in social media six months ago doesn’t work now. Why, for instance, does a large following on Twitter no longer indicate influence? Or why is blogging no longer as impressive as it was in 2003? Both these examples follow a predictable economic formula:
As “x” social behaviour multiplies, its social value approaches zero.
Let me break that down for you. The more you do the same thing, people’s appreciation of it lessens. The more you do the same song and dance, don’t be surprised if your audience dwindles. This should be obvious, but it’s not.
LiveJournal: An Example
Most of us think of LiveJournal as the walking corpse of the social media world, but it wasn’t always so. It was one of the first platforms to combine blogging with social networking. More fascinatingly, people who had a LiveJournal felt it gave them status: in order to have one, you had to be invited.
Then it happened. Danga Interactive, LiveJournal’s parent company, removed the invite requirement. Soon everyone who wanted one could have one. This was the beginning of the end.
The problem was everyone wrote about the same things: breakfast, cute kittens, and favourite movies. LiveJournal succeeded in the task of being a journal, but as the novelty of public journalling wore off, so did its perceived value. Soon, users left LiveJournal for the unique feature set of MySpace — and we all know what happened to MySpace.
State of the Social Media Union
Most popular social media tools have their time in the sun then go through a slow rigor mortis. Usenet was once the reason people paid for Internet. Chatrooms were how people dated online. MySpace was a “place for friends”. What happened?
Everyone was doing it, and everyone was behaving the same way. Usenet became so burnt out over flame wars, the term “troll” was coined and “Godwin’s Law” became a law. The acronym “ASL” became such an overused greeting in chatrooms, their very purpose became sexual gratification. As for MySpace, “making friends” became the basis of many a Catch a Predator episode.
We are seeing the same pattern of behavior happen on Twitter, Digg, and Facebook — and if people keep doing the same things, those social networks will soon have less social value than they currently have now.
How Can We Add Value?
The social media slide into rigor mortis is not inevitable. The only way to reverse the lessening of social value is to give your audience value. That is to say, behave in a different way from everyone else. If a platform is flexible enough for innovative forms of communication, and if communities are courageous enough to move beyond their own cliches, social media can thrive.
Want to remain relevant in social media? Behave differently.
Welcome to the new wisdom of crowds. Each member of Collective Thoughts is here because not only are they a known or rising star in their own field, but they also have a passion and unique understanding on social media. Together, we make up Collective Thoughts. More
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1. Checking in for Good: If 
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3. Political Organizing: In the next presidential election, politics will not only be local but location-enabled. We saw the power of social media in Obama’s 2008 landslide victory. In 2012, location-based apps and technologies will play a central role in how campaigns are organized, managed, and ultimately won. Much of this will be visible through mobile apps and location-aware browsers. Activists and volunteers will be more empowered. Voters will be more engaged in the moment, right down to casting their votes. Behind the scenes, though, we’ll see massive new sets of data available to campaigns for targeting, empowerment, and optimization. The party, candidate, and/or cause that has the best handle on geolocation will have a measurable advantage. (The 
4. Finding Green Businesses: The web has effectively replaced the paper Yellow Pages as a way to find local businesses and services. However, this “stationary web” experience is quickly being supplanted by the mobile web and mobile applications, which give us access to this information when we most need it. The 
5. Traveling More Efficiently: We’ve had access to GPS navigation systems and static traffic information for some time, but only now are we seeing the full potential of these technologies. With access to more detailed traffic information that is specific to your route and updated in real time, we can minimize congestion and maximize traffic flow (as much as physically possible). The new turn-by-turn 
6. Scanning for Ethical Products: With online shopping, we’ve become accustomed to reading reviews and making comparisons before we buy. This can now be done in the physical world through games like 
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8. Tracking Environmental Disasters: The size and scope of environmental disasters appears to be growing. In 2008, we had the 
9. Viewing the World Through an Eco Lens: Augmented reality (AR) follows geolocation as one of the hot trends in mobile technology. It enables you to view the world through a smartphone camera (or similar device) and see layers of geo-specific content or information. One of the most popular apps is 
10. Capturing the Moment: Better access to information about what’s happening around us—right now—can dramatically improve quality of life. This sense of “geospatial awareness” is possible through today’s smartphones, whereby a piece of content or information—a moment—is captured and preserved based on the unique time and place in which it occurred. It is essentially to document spacetime. Protests, natural disasters, sporting events, parties, political crises…real-time information about anything happening anywhere at any time, as well as the history of what happened. This will take several years and a number of different applications to realize. In the end, though, it will revolutionize how we access and consume content. It will complete the democratization and decentralization of news and information…based on time and location.
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